A: We are factory that produces machine to customers directly. Yes, our production plant can be visited at any time. We are in Zhangjiagang, Jiangsu Provice that is close to Shanghai and Wuxi. If you are near to us, the pick-up service is available.
A: For online communication, we can send working videos showing the machine running perfectly in several countries. We will provide the customer-focus and tailed technical suggestions.
For offline contact, you can visit our factory and talk about the machine face to face, you can find our competence in the field of plastic extrusion and tell our ability on machine building.
A: Usually, our quotation contains FOB Shanghai as shipment condition. It means the shipping cost between delivery port and destination port will not included in the quotation. The shipping cost fluctuates according to delivery company and shipping date. Langbo can help customers to get latest shipping price. Customers decide, if we add the shipping cost into quotation or choosing shipping agent by themselves.
A: For a new plant, you can contact me.(firstname.lastname@example.org/ whatsapp:8615962377824) After knowing your demand, I can make the detailed solution and layout of the machine line. Meanwhile, I will provide technical guidance of your installation and specification.
A: Confirmation of Configuration
Sign of Proforma invoice
30% of total price pre-payment for production starting
Test running in house, customers on site or video connecting
Confirmation for machine condition
70% of total price for delivery preparation
Confirmation of Delivery date
Shipping to customer
On site commissioning
Training of machine operation and maintenance
Confirmation of handover
One year guarantee
Whole lifecycle service and technical support
A: T/T, D/P, Letter of credit, Cash transaction
A: We provide one year guarantee and whole lifecycle technical support for our product. During in-house test running, customers can check the machine on-site. Any point for optimization will be done immediately.
A: Factory visiting before order
Product sample posting to Langbo for better understanding of customer’s expectation and configuration communication
On-site checking during test running
A: Yes. Both our extrusion machine and plastic recycling machine have CE Certification.
A: Usually 45 days. Depended on the certain project, the exact delivery time will be wrote on contract.
A: One year quality guarantee.
Quick response for technical support
Problem analysis for production problems
A: After handover of the machine, Langbo provides free new part for every non-man made damage.